Privacy Policy Statement

Your privacy and safety matter in every interaction with Phoraliventa

Introduction and Overview

Phoraliventa is committed to protecting your privacy and safeguarding personal information in accordance with Canadian law. This policy explains which information we collect and how we use it.

By using our platform, you agree to the terms described in this Privacy Policy. Read carefully to understand your rights and how your information is handled.

What Data We Collect

We collect information directly from you when you contact us, schedule sessions, or interact with our services. Technical data may be collected automatically for functionality purposes.

Direct Information You Provide

  • Contact details such as name and email address
  • Messages or inquiries you submit via forms
  • Support and feedback provided by you
  • Information shared during interactions
  • Optional health information you may wish to disclose

Data Collected Automatically

  • Device identifiers and browser information
  • Basic usage statistics for service improvement
  • Technical logs for security and troubleshooting
  • Access times and activity logs
  • Cookies and similar tracking technologies

How We Use Your Data

We use your information to operate, secure, and improve our service, respond to inquiries, and ensure privacy for every visitor.

  • Processing and confirming appointments
  • Responding to your requests and feedback
  • Delivering meditation and breathing services
  • Ensuring platform security and user authentication
  • Maintaining service reliability and improvement
  • Complying with legal and regulatory requirements
  • Analyzing usage trends for better user experience

Our Pledge: We do not sell or rent your information. Access is limited to authorized personnel, with all measures taken to respect your confidentiality.

Who We Share Data With

We only share data with trusted service providers required for operations or as legally mandated. Your privacy is protected by confidentiality agreements.

Service Provider Partnerships

Our partners assist with technical support and data processing. They only access what is necessary and adhere strictly to our privacy requirements.

Legal Requirements

Your data may be disclosed if required by Canadian law, court order, or legal process.

Anonymous Statistics

We may use anonymized, aggregated statistics for internal analysis only.

Your Privacy Rights

You may access, correct, delete, or limit use of your personal information, subject to certain legal exceptions.

  • Right to request access to your data
  • Right to correct incomplete or inaccurate data
  • Right to request erasure when applicable
  • Right to request data in portable format
  • Right to object to data processing
  • Right to restrict processing in some cases

To exercise your rights or ask questions, contact us using the details below. We will respond to your request as soon as possible.

How We Protect Your Data

We use technical and organizational safeguards to help prevent unauthorized access, loss, or misuse of your information.

Technical Security Measures

  • Encryption protocols for data in transit
  • Secure hosting and backup infrastructure
  • Ongoing vulnerability monitoring
  • Strong password and authentication policies

Organizational Safeguards

  • Privacy training for all staff
  • Confidentiality agreements for service partners
  • Clear user data access and retention procedures
  • Routine audits of information practices

How Long We Keep Data

Personal data is retained only as long as needed for our services or as required by law.

  • Kept until account deletion or request
  • Retained during ongoing participation
  • Stored while actively conversing or needed
  • Held for legally mandated duration
  • Only kept if you provide marketing consent

After retention ends, data is securely deleted or anonymized.

International Transfers

Your data may be transferred or stored outside Canada with safeguards in place for privacy and security.

  • Data encrypted during international transit
  • Agreements only with compliant partners
  • Privacy Shield and standard clauses considered
  • Minimization of data transferred when possible

Cookies and Tracking

We use cookies to support site operation and enhance user experience. Manage your preferences anytime in your browser settings.

Types of Cookies We Use

  • Required for core functionality like login and form security
  • Monitor and improve platform performance
  • Remember preferences for improved ease of use
  • Enable enhanced interactivity and features

You may block cookies but some services may be unavailable.

Policy Updates

Changes may be posted to this policy periodically. We encourage reviewing it for updates.

  • Notice on our site
  • Direct email to registered users
  • Highlight of material changes
  • Updated revision date shown clearly

Your continued use means acceptance of policy updates.

Contact About Data Privacy

If you have questions, reach out at the contact details below.

Phoraliventa

997 Seymour Street, Vancouver, BC V6B 3M1 Canada

Phone: +1-447-900-5727

Email: content@phoraliventa.com

Policy updated January 10, 2026

Effective as of January 10, 2026